Table of Contents
At Donaiser ("we", "our", "us"), we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect information when you use our website (donaiser.com), our WordPress plugin ("Donaiser"), and related services.
1. Information We Collect
Information You Provide
- Account Information: When you subscribe to Pro, we collect your name, email address, and billing information.
- Support Requests: When you contact us, we collect the information you include in your message.
- Newsletter: If you subscribe, we collect your email address.
Information Collected Automatically
- Domain Verification: When Donaiser Pro features are activated, the plugin sends your site URL and plugin version to our servers for domain verification.
- Website Analytics: We collect standard web analytics data (pages visited, browser type, referral source) via privacy-respecting analytics tools.
Information We Do Not Collect
The Donaiser plugin does not collect, transmit, or store any donor data, donation amounts, personal information of your site visitors, or any WooCommerce order data. All donation data stays on your server.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process subscription purchases and manage billing
- Verify connected domains and activate Donaiser Pro features
- Respond to support requests and communicate with you
- Send product updates, security notices, and marketing emails (with your consent)
- Analyze website usage to improve our content and user experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Payment Processors: Stripe or PayPal process your payments. We do not store credit card numbers.
- Email Services: We use email service providers to send transactional and marketing emails.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
4. Domain Verification Data
When Donaiser Pro features are activated, the following data is sent to our servers:
- Site URL of your WordPress installation
- Plugin version
This data is used solely to verify your connected domain and activate Donaiser Pro features. We perform periodic checks to ensure subscription validity. You can update your connected domain at any time from your account dashboard.
5. Cookies & Tracking
Our website uses essential cookies for basic functionality (session management, CSRF protection). We may use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
The Donaiser plugin itself does not set any tracking cookies on your website or your donors' browsers.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- HTTPS encryption for all data transmission
- Encrypted storage of sensitive data
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Domain verification records are retained while your subscription is active and removed upon cancellation or expiration. You can request deletion of your data at any time.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing emails at any time
To exercise any of these rights, contact us at privacy@donaiser.com.
9. Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@donaiser.com
- Website: donaiser.com/contact